The coffee shop is not serving hot food or drinks today. We apologise for any inconvenience.

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Visiting us

From Monday 6 September, there is no requirement to book your visit with us in advance. If you would like to plan ahead and book your tickets you can still do so.

Spontaneous days out with WWT are back!

From Monday 6 September, there is no requirement to book your visit with us in advance.

Members - there is no need to book. Please bring your membership card with you. If you’ve already booked, don’t worry there is nothing for you to do. Just turn up any day you want and show your membership card at admissions.

Non-members - if you are not already a WWT member and would like to, you can still book your tickets in advance. If you’ve already booked, don’t worry there is nothing for you to do. Your booking is still valid so just turn up on the day you booked for and show your ticket at admissions.

We look forward to seeing you soon.

Visit essentials

We know some things can make or break a visit so below are the things you've told us are most important to know before booking.

  • Cleaning - we’ve increased our cleaning regime and we have hand washing stations around the site.
  • Food and drink - serving tea, coffee, cold drinks and pre packed snacks and ice creams to take out. We are not serving hot food or lunches. Indoor seating available.
  • Hides - open with restrictions.
  • Toilets - open and cleaned daily.
  • Wheelchair hire - wheelchair hire is available.

Avian flu

  • Avian influenza, often known has bird flu, is commonly carried by wild birds migrating to the UK during the winter months. There are currently new cases confirmed across Great Britain.
  • As part of WWT’s comprehensive monitoring of the important populations of wild birds that visit Caerlaverock at this time of year, the government’s Animal and Plant Health Agency (APHA) have confirmed a case of avian flu (HPA1 H5N1) in a wild bird. We continue to closely monitor the situation.
  • The UK Health Security Agency advises that the risk to public health from the virus is very low.
  • Through our concern for birds in our care and those seeking winter refuge on our reserve, and in line with government requirements, we are taking measures to protect birds and to prevent the spread of the disease.
  • If you find a sick or dead bird at our centre, please do not touch it or pick it up. Please let one of our team know.
  • If you keep poultry (including game birds or as pets), you should follow the government’s biosecurity best practice advice.
  • You can find more information here.

FAQs

We hope you've found all the information you need visiting but just in case, we've listed some common questions and answers below.

Still have a question?

If your question hasn't been answered, please get in touch.

For any booking enquiries relating to a new or existing booking please email tickets@wwt.org.uk.

For membership enquiries that don’t relate to booking a visit, please visit our dedicated membership FAQs page. We hope you’ll find an answer here but please follow the link to contact us if not.

For all other enquiries, please submit your question to the right department using our contact form – if your question relates to your local centre, please be sure to select them in the drop-down.